Training

Part of creating websites is training clients in how to use those websites, to ensure they are happy and confident in using their website.

Whether you’re a tech-head or a techno-phobe, I can take you through how to use your website.

wordpress Existing WordPress Website Training

If you have a wordpress website already, but just don’t know how to use it – I can teach you. Training is billed at an hourly rate, depending on what’s required exactly – I don’t want to charge you for something you don’t need.

The majority of training is conducted over email, simple so you have a documented history of what we’ve spoken about, and can refer to it whenever you want a reminder. The trick to understanding anything online is not knowing everything, but recalling that you’ve been shown something, and then knowing where to find the answers.

Send me a wave and let me know what you need.

Website (WordPress) Manual

If you have a few people to train in your business, instead of taking everyone through it individually, I can write a training document, or a user-guide, specifically for your website, so all your current – and any future – staff can refer to it whenever they need to do anything. The training guide comes with an index, and customised screenshots of screens, with arrows indicating exactly what to click next. This is an invaluable but oft-forgotten investment you can make in your website, as it means that literally anyone you want to have manage it can manage your website with very little hassle.

Because manuals are created from scratch every time, to suit your individual website, prices vary.┬áJust let me know what you need and I’ll provide a more accurate quote.

General Support

In a previous life (well, my previous career!) I was a technical support officer, dealing with Autodesk and Microsoft products, building computers, and mostly troubleshooting other people’s computer problems. I am available for general website support and training over email. If you’re already a client of mine and it’s a simple enough question/answer situation, I will help you out – just ask.

If you’re a friend of a friend, or a new client, due to time and business constraints, I can’t offer my services for free (I’m sorry, but it results in too many people taking advantage of it). My hourly rate is $60AUD/hr, and I really will only charge you for what you use.